One diagnostic. Three delivery services. Always in that order.
The Reality Check™ is always first. Delivery services are only engaged after a Reality Check and a leadership gate decision.
One diagnostic service (Stage A) and three delivery services (Stage B). We never propose a delivery engagement before establishing what is actually wrong.
The Reality Check™
Fixed-fee. Senior team only. You see what we find before committing to anything further.
Reality Check™
£25k–£80k · 2–5 weeks · Senior team only
A short, fixed-fee assessment that establishes honestly where things are, why, and whether the capability exists to fix it. Always before any delivery engagement.
Most programmes struggle not because the strategy is wrong — but because the capability required to deliver and sustain the change was never honestly assessed. The Reality Check closes that gap before it costs you.
2–3 weeks for ERP in crisis or PE investment decisions. 3–5 weeks for TOM and process & compliance scenarios.
- Performance and outcome clarity
- Transformation capability assessment
- Operating capability assessment
- Regulatory and compliance integrity
- Root cause analysis
- High-level roadmap and business case
- Honest recommendation: Proceed / Phase / Redesign
- Leadership gate — you decide what happens next
- If we can't help, we'll tell you who can
- £0 committed to delivery before the gate
Three delivery engagements.
Each scoped around what the Reality Check found. Never a standard package. Never before the gate.
ERP / Programme Recovery™
£80k–£250k · 4–12 weeks
The delivery engagement following a Reality Check in an ERP or programme context.
The Reality Check has established what is actually wrong and why. This engagement delivers the recovery — rebuilding governance, realigning the operating model, closing the capability gaps.
- Programme governance reset — decision rights, escalation paths, accountability rebuilt
- Operating model realignment — the organisation redesigned to match what the system requires
- Capability uplift — closing the gaps identified in the Reality Check
- Regulatory and compliance integrity maintained and evidenced throughout
- Recovery roadmap delivered — sequenced, owned, tracked to performance outcomes
Performance-Led Operating Model Redesign™
£40k–£150k · 6–16 weeks
The delivery engagement following a Reality Check that confirms the operating model needs redesigning.
The Reality Check has established whether the capability exists to redesign and operate a new model. This engagement delivers the redesign — grounded in that assessment, not in an ideal the organisation cannot yet reach.
- Operating model redesign — roles, decision rights, governance, process ownership
- Capability roadmap — closing the gaps identified in the Reality Check, in sequence
- Governance framework — decision rights and accountability that support the new operating rhythm
- Regulatory and compliance requirements embedded in the model design from the start
- Business case delivery — measurable performance improvement tracked against Reality Check findings
Performance & Compliance-Led Process Improvement™
£40k–£120k · 6–16 weeks
The delivery engagement following a Reality Check in a process and compliance context.
The Reality Check has identified which trigger is driving the problem — regulatory pressure, system-process misalignment, adherence failure, or performance pressure — and what capability exists to fix it.
- Process redesign — built around the system that exists and the compliance requirement that applies
- Governance and control framework — decision rights, accountability, audit trail embedded in design
- Compliance evidencing — processes documented, tested, and auditable against the requirement
- Change embedding — adoption discipline ensures redesigned processes actually land and stay
- Performance tracking — outcomes defined in the Reality Check, tracked through delivery