Legal

Privacy Policy

Last updated: April 2026

This page explains what data we collect, why we collect it, and how it is used.

1
Who we are

Optume Limited is registered in Ireland (Company No. 798755). Our registered address is Unit 8, Liosban Business Centre, Kilkerran Park 1, Liosban Tuam Road, Galway H91D8VP, Ireland.

We are the data controller for the personal data collected through this website. If you have any questions about how we handle your data, contact our data protection contact (DPC liaison) at:

This contact is for data protection matters only and is separate from our general enquiry contact.

2
What data we collect

When you use the contact form on this website, we collect:

  • Your name
  • Your email address
  • Your phone number (if provided)
  • The details you include in your message

We also collect limited data automatically when you visit the site:

  • Your IP address
  • Browser type and device information
  • Pages visited and time spent on the site

This automatic data is collected through Google Analytics (Google Ireland / Google LLC) to help us understand how the site is used. It is not used to identify you personally.

3
How we use your data

We use the information you submit through the contact form to:

  • Respond to your enquiry
  • Assess whether and how Optume can help your organisation
  • Arrange and manage an initial conversation
We do not use your contact details for marketing purposes. We do not add you to mailing lists without your explicit consent. We do not send promotional communications.
4
Legal basis for processing

We process your personal data on the following legal bases under GDPR:

  • Legitimate interests — responding to an enquiry you have initiated
  • Consent — where you have explicitly agreed to a specific use of your data
  • Legal obligation — where we are required to process data to comply with applicable law
5
Cookies

This website uses cookies solely to provide data to Google Analytics (Google Ireland / Google LLC). These are standard analytics cookies that help us understand how visitors use the site. No personally identifiable information is collected through cookies. We do not use tracking or advertising cookies.

You can disable cookies in your browser settings at any time. Disabling cookies will not affect your ability to use this website.

6
Who we share your data with

We do not sell or share your personal data with third parties for marketing or commercial purposes.

We may share data with:

  • Google Analytics (Google Ireland / Google LLC), for website usage analysis only
  • Professional advisors (legal, financial) where required
  • Regulatory or law enforcement authorities where legally required

Any third parties who process data on our behalf are required to handle it in accordance with GDPR.

Where data is processed outside the EEA, appropriate safeguards are in place in accordance with GDPR.

7
How long we keep your data

We retain enquiry data for as long as is necessary to manage our relationship with you and to meet any legal or regulatory requirements. If no engagement follows from an initial enquiry, we will not retain your details beyond the period reasonably required to respond to it.

8
Your rights

Under GDPR you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Delete your data, subject to any legal obligations we have to retain it
  • Restrict how we process your data
  • Object to our processing of your data
  • Portability — receive your data in a structured, commonly used format

To exercise any of these rights, contact our data protection contact (DPC liaison) at:

data.privacy@optume.ie
We will respond within one month of receiving your request.
9
Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Data Protection Commission (DPC), the supervisory authority for data protection in Ireland.

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland

www.dataprotection.ie

10
Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last updated. Significant changes will be notified to you where we hold your contact details.